Shipping policy

Last Updated: [October 7, 2025]

At Epique Threads, every order is prepared with the same care and attention that goes into our designs. We’re committed to ensuring your little one’s treasures arrive beautifully packaged and on time.

Shipping Information

Orders are processed within 2–4 business days (excluding weekends and holidays). You will receive an email with tracking information once your order ships.

U.S. Shipping:

  • Standard (3–7 business days): $6.95

  • Express (2–3 business days): $14.95

  • Free standard shipping on orders over $150

Canada Shipping:

  • Standard (5–10 business days): $12.95

  • Free shipping on orders over $200

Processing times may extend during holidays or new collection launches.

Returns & Exchanges

We accept returns for eligible items within 14 days of delivery. Returned items must be unused, unworn, unwashed, and in their original packaging with tags attached.

Non-returnable items:

  • Custom orders

  • Gift cards

  • Final sale or clearance items

To start a return, email info@epiquethreads.com with your order number. Customers are responsible for return shipping costs unless the item is defective or incorrectly fulfilled.

Refunds are issued to the original payment method within 5–10 business days of receiving and approving the return. Shipping fees are non-refundable.

Exchanges are available if the desired size is in stock; otherwise, a store credit or refund will be offered.

Our Promise

Every piece from info@epiquethreads.com is made to be as special as the child who wears it. We appreciate your trust and are dedicated to providing a beautiful, seamless shopping experience.

💝 Where Timeless Style Meets Modern Grace.